Our Design Process

What you can expect during the design process


We have a robust process for delivering high quality websites at an affordable price. It’s really important that you understand this process before you start working with us and that you are comfortable with it. Please take a look below, but if you would like to discuss the process in more detail get in touch and we will be happy to guide you through it.

All work is done in-house by us and we do not outsource any aspect of our work or we do not use pre-built templates.

Sign Up

First, you need to sign up to our service. Please get in touch and we can talk through the different packages, provide a quote if you require custom build and answer any questions that you may have. When you sign up you will need to pay 50% on one time payment plan up-front with the balance due when your site goes live and indicated startup fee on a monthly payment plan. We accept PayPal, debit cards or credit cards. The managed hosting charge is separate and you can purchase on sign up.

web design
web design


After you sign up we will ask you to complete a short design questionnaire. This allows us to understand what you want and we can then research what other similar companies do. We also look at current design trends, what we know works well from a marketing perspective and other strong external industry websites. This stage is all about us understanding what you want, but adding our design and marketing experience to compliment your project.


Your website designer will create a design for you to review and then work with you until you are 100% happy to sign it off. We offer unlimited revisions until sign off and it’s important that we do not start the build until you are ready. Please note that once the design is approved by you and the project moves onto the build stage, and any design changes may incur an additional charge.

web design
web design


Once the design is agreed the website will be built. This involves taking the agreed design and coding it so that it works across all different devices and screen sizes. Every website that we create is responsive (also known as mobile friendly). At this stage you will also need to supply the words (content) for every page and if it’s an eCommerce website we will show you how to add categories, sub-categories and products to the website.


When the website is ready we will put it live. If you already own your domain name then we will work through the different options to recommend the best domain configuration for your project. Regardless of if it is a new domain or an existing domain we will also let Google know to re-index the website starting its journey towards your audience.

web design
web design


Our job does not end when the site goes live. For a lot of clients that is where it starts! We are here to support you as much or as little as you need and if you need any updates that you cannot or don’t want to do through the CMS we will do them under our hourly support charge. We also offer SEO services where we try and make your website rank better for agreeing phrases in Google. As your business grows or changes we are on hand when you need us.

get in touch


We understand your website is central to your brand identity, reputation and how customers perceive you. We take the time to understand your business and create a strategy to fulfill your objectives. It’s this partnership model that grows with your business.

To discuss your requirements please contact us